Advice

Security Audit

Check of the adequacy of present active and passive security measures and support for the development of new implementations.

Drafting of policies and procedures

Regulation to manage lost and found objects (as from Civil Code), the opening of customer rooms and in room safes, the response to alarms, the subtraction of customer assets, the use of safe deposit boxes, car and luggage custody, the release of visitor badges. Subsequent verification of the effectiveness and correct application of the rules.

Risk Assessment

Specific and current assessment of the risks deriving from possible illegal activities to the hotel structure, goods and persons, with the consequent proposal of specific strategies for elimination or risk transfer and with the identification of suitable reduction strategies / risk contrast through security countermeasures, as much cost effective.

Analysis of Insurance Files

Verification of policies subscribed with evaluation of other recordings about any security accidents.

Adoption and management of systems and technologies

Support in the optimal choice of room safety containers or for the reception area, video surveillance systems (CCTV), alarms, radios, mechanical and electronic closing systems, impartial verification systems and more.

Security Survey

Compilation of the Security Survey forwarded by Tour Operators and Travel Agents.

Crisis Assessment

Evaluation of possible crisis situations and related organizational, logistical and procedural predispositions.

Assistance

Identification of suitable contract suppliers

Optimal selection for the activation of external contract security services such as general prevention, access control, withdrawal and transport of values, alarms and zone vigilance.

Recruitment and Training

Selection and hiring, and subsequent training of in-house security personnel.

Implementation of the Security Committee

Constitution and implementation of the Hotel Security Committee, to which the Head of Departments participate.

Regulatory Compliance

Support for the adaptation of the Hotel Security compared to the Workers' Statute, General Regulation on the Protection of Personal Data (GDPR), Public Security Legislation. And in compliance with the Health and Safety at Work Legislation (Legislative Decree 81/08).

Institutional and Business Relations

Relationship management with institutional interlocutors and suppliers compared to the issues of Security and Protection of Corporate Assets.

Signage

Conception and implementation of special signs for access controls and the like.

Training

Training and updating

Courses and multi-level training and refresher sessions for in-house security personnel.

Crime Prevention and Security Awareness

Awareness and technical update initiatives for all Associates and Managers on Duty in terms of crime prevention and hotel security.

Emergency Simulations

Predisposition and management of crisis scenarios (Crisis Tabletop Exercise & Crisis Program Implementation) to take place with the hotel's executive committee.

Advice, Assistance & Training
for Hotel Security Internationally

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